Privacy Policy

Who we are

Delfast is operated by DelFast LLC, a logistics company based in Los Angeles, California. This Privacy Policy explains how we collect, use, and protect information in connection with delfast.us. It does not cover information we handle under separate service agreements with our business partners.

Information we collect

We collect the following information:

• Information you provide: when you submit a form such as Book a Demo or Request a Quote, we collect your name, company, email address, phone number, area of interest, and message.
• Information collected automatically: basic device and usage data such as IP address, browser type, and pages viewed, gathered through cookies and analytics tools.
• We do not request, and ask that you do not submit, patient or protected health information (PHI) through this website.

How we use information

We use the information to:

• Respond to your inquiries and provide quotes, demos, and follow-up.
• Provide, maintain, and improve this website and our services.
• Detect, prevent, and address security issues, fraud, and abuse.
• Comply with our legal obligations and enforce our agreements.

Cookies and analytics

We use cookies and similar technologies, and may use analytics services such as Google Analytics, to understand how this website is used and to improve it. You can control cookies through your browser settings and can opt out of Google Analytics using the tools Google provides. We do not use this website to serve targeted advertising.

How we share information

We do not sell your personal information. We share it only in these limited circumstances:

• With service providers that operate this website for us, such as email delivery (Resend), analytics (Google), and hosting, under obligations to protect your information.
• For legal reasons, when required by law or to protect rights, safety, and security.
• In connection with a business transfer such as a merger or acquisition, subject to this Policy.

Protected Health Information (HIPAA)

This website is intended for business inquiries and is not a channel for PHI. Where Delfast handles PHI as part of delivery or technology services, that information is governed by applicable law (including HIPAA where it applies) and by Business Associate Agreements or other contracts with the relevant covered entities or partners, not by this website Privacy Policy. We follow HIPAA-aware practices designed to limit the exposure of sensitive information.

Data retention

We keep inquiry information for as long as needed to respond to you, operate our business, and meet legal, accounting, and reporting requirements, after which we delete or de-identify it.

Data security

We apply reasonable administrative, technical, and physical safeguards, including encryption in transit, access controls, and monitoring, to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your California privacy rights

If you are a California resident, the CCPA and CPRA give you the right to:

• Know what personal information we collect, use, and disclose.
• Access or obtain a copy of your personal information.
• Request correction of inaccurate personal information.
• Request deletion of your personal information.
• Opt out of the sale or sharing of personal information. We do not sell or share personal information as those terms are defined under California law.
• Not receive discriminatory treatment for exercising your rights.

To exercise any of these rights, contact us using the details below. We will verify your request and respond as required by law.

Children's privacy

This website is not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us information, please contact us and we will delete it.

Third-party links

This website may link to third-party sites or services that we do not control. Their information practices are governed by their own policies, not this one.

Changes to this Policy

We may update this Policy from time to time. We will revise the Last updated date above, and material changes will be reflected on this page.

Contact

Questions? Contact us at Delfastsc@gmail.com.